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How do I fix my HP printer when it’s ‘offline’ or ‘not responding’ on my Mac?

Firstly, ensure the printer is on and then restart the printer. If this doesn't solve the issue, follow the steps below. 

  1. On the top left of your Mac, press the Apple logo.
  2. Click ‘System Preferences.’
  3. Press ‘Printers & Scanners.’
  4. Right-click inside the ‘Printers & Scanners’ window.
  5. Click ‘Reset Printing System.’
  6. Confirm by clicking ‘Reset.’ 

Castle Ink hopes this solves your connectivity issue. 

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