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HP Printers Ranked #1 in Customer Satisfaction; Lexmark Places Last

by William Elward
Based on a comprehensive analysis of user reviews and ratings on printers, Castle Ink has identified which printer brand is best.  Here are the results:
Based on the most recent 25 printers from each brand:
  1. HP: 4.6/5
  2. Canon: 4.4/5
  3. Epson: 4.4/5
  4. Dell: 4.2/5
  5. Lexmark: 4.1/5
Based on the most recent 50 printers from each brand:
  1. HP: 4.5/5
  2. Canon: 4.3/5
  3. Epson: 4.3/5
  4. Dell: 4.2/5
  5. Lexmark: 4.0/5
Based on the most recent 100 printers from each brand:
  1. HP: 4.5/5
  2. Canon: 4.3/5
  3. Epson: 4.3/5
  4. Dell: 4.2/5
  5. Lexmark: 4.1/5
Also interesting to note, here are the exact number of printers that are in stock and for sale on Amazon by printer brand:
  1. HP: 8,396
  2. Canon: 6,574
  3. Epson: 4,953
  4. Lexmark: 1,502
  5. Dell: 727
When considering all of the above noted printers, here is the average rating by brand:
  1. HP: 4.5/5
  2. Canon: 4.4/5
  3. Epson: 4.4/5
  4. Dell: 4.2/5
  5. Lexmark: 4.1/5
And finally, wondering which printer manufacturer is rolling out the most new models?  Here is how the brands stack up in terms of the number of new printer models introduced during 2022 (as of December 3, 2022):
  1. Epson: 149
  2. HP: 128
  3. Lexmark: 92
  4. Canon: 87
  5. Dell: 34
 

About William Elward

Founder of Castle Ink, William Elward has 20 years experience in the printer industry. He's been featured on CNN Money, Yahoo, PC World, Computer World, and other top publications and frequently blogs about printers and ink cartridges. He's an expert at diagnosing printer issues and has published guides to fixing common printer issues across the internet. A graduate of Bryant University and Columbia's Sulzberger Executive Leadership Program, he's held various leadership positions at The College Board, Bankrate, Zocdoc, and Everyday Health. Follow him on Twitter at William Elward's Twitter Profile

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