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Will Using Remanufactured Ink Void My Printer Warranty?

Printer manufacturers would love you to believe that using remanfactured ink cartridges will void your printer warranty. There are actually laws which say that this is simply not true - using remanufactured printer ink cartridges will NOT void your printer warranty. Watch this video from Castle Ink for more information.

Transcript

Consumer law states that a manufacturer's warranty cannot be voided due to using aftermarket consumables (ink cartridges or toner). It is the responsibility of the printer manufacturer to prove that an the compatible printer cartridge or toner caused the damage before refusing warranty repair. Generally speaking, printers are quite reliable but regardless of the ink or toner used, a small percentage still fail while under warranty. If your printer fails and should be covered under warranty, we highly recommend that you remove the ink cartridges from the printer prior to sending it for repair.

Currently there is the belief that all third-party ink cartridges and toner are somehow inferior to OEM products. In truth, few OEM’s make their own consumables anyways, relying instead on outside suppliers. You might also consider that several ink companies have been formulating, manufacturing and distributing inkjet cartridges, laser toner, fax ribbons and printer consumables for much longer than many printer manufacturers have made printers.

About William Elward

Founder of Castle Ink, William Elward has 20 years experience in the printer industry. He's been featured on CNN Money, Yahoo, PC World, Computer World, and other top publications and frequently blogs about printers and ink cartridges. He's an expert at diagnosing printer issues and has published guides to fixing common printer issues across the internet. A graduate of Bryant University and Columbia's Sulzberger Executive Leadership Program, he's held various leadership positions at The College Board, Bankrate, Zocdoc, and Everyday Health. Follow him on Twitter at William Elward's Twitter Profile