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How do I resolve the "User Intervention Required" message on my Canon printer? (Windows)


  1. At the same time, press the windows key and ‘r’ on your keyboard.
  2. In the ‘Run’ box, type ‘services.msc’ then ‘OK.’
  3. Within ‘Services,’ right-click on ‘Print Spooler.’ 
  4. Press ‘Restart.’ 
  5. Close this window and try printing. 
  6. If this is unsuccessful, turn off your printer. 

Castle Ink hopes these steps were helpful.

About Jackie Elward

Jackie Elward is a Research Analyst covering the printer industry with a focus on diagnosing and solving common printer issues. Her expertise centers around mobile printing and advising consumers on the use of bluetooth, configuring Android and iOS devices to print remotely, and more. She's currently pursing a degree at Babson College.