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Customer Service

We're committed to providing our customers with a convenient, secure, and hassle-free online shopping experience. Follow the links below for information on ordering, returns, product guarantees, and more.

Still have questions? We've got answers. Contact us anytime using our online form.


  • Better Business Bureau Approved and Recommended
  • Common Issues With Ink Cartridges & Solutions
  • Product Guarantees / Returns & Exchanges 
  • Shipping Methods, Costs, and Policies
  • Payment Methods (Credit Cards, Checks, Mail, and Fax Orders)
  • Sales Tax
  • Schools & Education Orders
  • Frequently Asked Questions
  • Discounts for Senior Citizens
  • Printer Driver Info
  • Ink Cartridge Coupon Codes