Printer Support - Solving Printer & Ink Cartridge Issues

It's understandable to be worried about damaging your printer while trying to clear a paper jam, but with caution and the right steps, you can saf...

Printing problems got you feeling blue? Don't worry, we've got you covered! Here are 25 of the most commonly asked questions about printers from t...

Welcome to our guide on how to use your Chromebook effectively. This guide will provide you with all the information you need to get star...

Checking the ink levels on your HP printer is a simple process that can help ensure that you never run out of ink in the middle of an important pr...

Ink cartridges are an essential component of any printer, and cleaning them regularly is crucial for maintaining optimal print quality. If you own...

When your printer runs out of ink, it can be a frustrating and inconvenient experience. But don't worry, changing the ink cartridges is a simple p...

Below are the top 10 most commonly asked questions we received from Castle Ink customers during the last year.  Hope our detailed answers can help ...

Below are step-by-step instructions for printing from you Ipad.  Generally there are three main options: AirPrint, connect using a USB cable from ...

The printer being offline is a common error that can occur for a variety of reasons. To fix the error, you will need to identify the cause and the...

Collate is an important feature when printing documents. It refers to the process of gathering and organizing the printed documents in a specific ...

Print Screen (or “screen capture”) is a useful tool for taking a picture of whatever is currently on your screen. It can be used to capture someth...

This video from Castle Ink explains how you can quickly and easily clean your print heads. Transcript You'll require a small syringe, 30cm (12")...

Follow the below instructions to clear the Maintenance Service Message from the LCD display on your HP printer: HP IIISi Printers: Press ONLINE u...

Don't use your printer's ink cartridges until they are completely empty. Operating an inkjet printer with empty ink cartridges can damage the machi...

What do you do when your printer malfunctions? Most printer manufacturers offer 90-day to one-year warranties - but where do you turn when the prin...

The nozzles on your print cartridges are the "life source" of your print output and as such, they must be kept clean and functioning. If… Here are ...

When your printer starts printing random characters and colors be sure to check out this video for information about how to fix this issue. T...

LaserPrinter 10R/10 Plus, 12 Series, 16 Series, Optra R & L  Turn the printer off Enter the Diagnostics Mode by holding down the READY and RET...

What to do if you've lost your printer installation CD - find out how to install your printer driver without the CD When you first bought your prin...

When your printer fails to respond be sure to check out this video for information about how to fix this issue. This can be applied to all printers...

How to Address Canon or Epson Printers That Print Blank Pages When your printer starts printing with missing colors or it starts printing out blank...

How to Fixing Issues With Printer Missing Lines, Printer Skipping Lines and Printer Printing Lines When your printer starts printing with horizonta...

Canon printers have a removable printer head that holds the ink cartridges. It is important to print a few pages in both black and color at least o...

Printer Cartridge Problems? Below are some common printer cartridge problems and our recommendations for resolving the issues. If these don't help...