Printer Support - Solving Printer & Ink Cartridge Issues

If you're having trouble seeing your printer on your network, there are a few things you can do to troubleshoot the problem. In this blog post, we ...

If you are asking yourself, "why is my printer offline?" then this post is for you! There are many reasons why your printer may be offline. The mo...

To reset your printer cartridge, you’ll need the refilled cartridge and two additional cartridges (empty is fine.) Follow the procedure below to su...

It’s not as tough as it may seem. Follow these six straightforward steps: Press the Apple logo in the upper left corner of your screen. Click ‘sys...

When your printer is offline, it is having connectivity trouble. Make sure to double check the computer-printer connection. Below are some ways to ...

Your printer most likely does not recognize your ink cartridge because of either an installation error or something needs to be reset. Follow the s...

This video from Castle Ink explains how you can quickly and easily clean your print heads. Transcript You'll require a small syringe, 30cm (12")...

Follow the below instructions to clear the Maintenance Service Message from the LCD display on your HP printer: HP IIISi Printers: Press ONLINE u...

Don't use your printer's ink cartridges until they are completely empty. Operating an inkjet printer with empty ink cartridges can damage the machi...

What do you do when your printer malfunctions? Most printer manufacturers offer 90-day to one-year warranties - but where do you turn when the prin...

The nozzles on your print cartridges are the "life source" of your print output and as such, they must be kept clean and functioning. If… Here are ...

When your printer starts printing random characters and colors be sure to check out this video for information about how to fix this issue. T...

As with inkjet printers, sometimes fixing a laser printer can be simple and painless. There are a few easy steps you can follow which are outlined ...

LaserPrinter 10R/10 Plus, 12 Series, 16 Series, Optra R & L  Turn the printer off Enter the Diagnostics Mode by holding down the READY and RET...

According to a recent PC World article by Landau, there are three frequently encountered problems encountered while printing from a Mac. The soluti...

Learn how to fix the bad circuit printer error message in this informative video Transcript Some printer models that use the HP #21 (HP C9351...

What to do if you've lost your printer installation CD - find out how to install your printer driver without the CD When you first bought your prin...

When your printer fails to respond be sure to check out this video for information about how to fix this issue. This can be applied to all printers...

How to Address Canon or Epson Printers That Print Blank Pages When your printer starts printing with missing colors or it starts printing out blank...

How to Fixing Issues With Printer Missing Lines, Printer Skipping Lines and Printer Printing Lines When your printer starts printing with horizonta...

Canon printers have a removable printer head that holds the ink cartridges. It is important to print a few pages in both black and color at least o...

Printer Cartridge Problems? Below are some common printer cartridge problems and our recommendations for resolving the issues. If these don't help...