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HP Maintenance Message Reset Methods

by William Elward

clearing hp error messages on your printerFollow the below instructions to clear the Maintenance Service Message from the LCD display on your HP printer:

HP IIISi Printers:

  • Press ONLINE until the light goes off
  • Hold down MENU until PCL CONFIG MENU appears
  • Press the MENU key until SERVICE MSG=ON* appears
  • Press the + or - key to change display to SERVICE MSG=OFF
  • Press ENTER/RESET MENU key to turn message off, the * should appear, then press ONLINE

HP 4Si Printers:

  • Press ONLINE until the light goes off
  • Press MENU until CONFIG MENU appears
  • Press the ITEM key until SERVICE MSG=ON* appears
  • Press the + or - key to change display to SERVICE MSG=OFF
  • Press the ENTER key to turn message off, the * should appear, then press ONLINE

HP 5Si:

  • Press MENU key 4 times for CONFIG MENU
  • Press ITEM to display SERVICE MESSAGE=OFF
  • Press ENTER
  • Press ONLINE

HP 4000/4050/4100/5000 Printers:

  • Turn the printer off
  • Hold down the left side of the ITEM and VALUE +/- keys, turn the printer on and wait until RESET MAINTENANCE COUNT is displayed and then release the keys

HP 4500/4550 Printers:

  • Turn the printer off
  • Hold down the CANCEL JOB and SELECT keys and turn the printer on, then wait until the display goes blank and the three LED's come on
  • Press the right side of the MENU key, then press the SELECT key
  • You will enter SERVICE MODE after the normal test completes
  • Press the ITEM key until the FUSER MAINTENANCE COUNT appears
  • Press VALUE +/- to change to zero
  • Press SELECT to save
  • Press GO; the printer should return to READY

HP 8000/8100/8150 Printers:

  • Press the MENU button until the display reads CONFIGURATION MENU
  • Press the ITEM button until the display reads SERVICE MESSAGE = ON/OFF
  • Select OFF*
  • Press SELECT to save
  • Turn printer off
  • Hold the VALUE MINUS and ITEM MINUS buttons while turning the printer back on Hold buttons down until display reads RESET MAINT/COUNT and then release both buttons

HP 9000 Printers:

  • Turn the printer off
  • Press and hold the CHECK key
  • Power on the printer
  • Release the CHECK key after all three lights come on The display should read SELECT LANGUAGE
  • Press the up arrow until MAINTENANCE KIT is displayed, then press the CHECK key again and the maintenance kit count has been reset

HP Color LaserJet 4500/4550 Printers (TRANSFER KIT RESET):

  • Press the MENU button until the RESETS MENU is displayed
  • Press the ITEM button until TRANSFER KIT SELECT IF DONE is displayed
  • Press the SELECT button

HP Color LaserJet 4500/4550 Printers (FUSER KIT RESET):

  • Press the MENU button until the RESETS MENU is displayed
  • Press the ITEM buton until FUSER KIT SELECT IF DONE is displayed
  • Press the SELECT button
  • Press the GO button to return to READY

HP Color LaserJet 4600 Printer (IMAGE TRANSFER KIT (ETB) RESET):

  • After Maintenance is performed, the display should read NEW TRANSFER KIT =
  • Press the down arrow to highlight YES, then press the CHECK button to reset Or enter CONFIGURE DEVICE in menus, choose RESETS then RESET SUPPLIES, choose NEW TRANSFER KIT and select

HP Color LaserJet 4600 Printer (FUSER KIT RESET):

  • After Maintenance is performed, the display should read NEW FUSER KIT =
  • Press the down arrow to highlight YES, then press the CHECK button to reset Or enter CONFIGURE DEVICE in menus, choose RESETS then RESET SUPPLIES, choose NEW FUSER KIT and select

HP Color LaserJet 8500/8550 Printers (TRANSFER KIT RESET):

  • Press the MENU button until the RESETS MENU is displayed
  • Press the ITEM button until RESET TRANSFER LIFE COUNT is displayed
  • Press the SELECT button to reset, then GO to return to READY

HP Color LaserJet 8500/8550 Printers (FUSER KIT RESET):

  • Press the MENU button until the RESETS MENU is displayed
  • Press the ITEM buton until RESET FUSER LIFE COUNT is displayed
  • Press the SELECT button to reset
  • Press the GO button to return to READY

About William Elward

Founder of Castle Ink, William Elward has 20 years experience in the printer industry. He's been featured on CNN Money, Yahoo, PC World, Computer World, and other top publications and frequently blogs about printers and ink cartridges. He's an expert at diagnosing printer issues and has published guides to fixing common printer issues across the internet. A graduate of Bryant University and Columbia's Sulzberger Executive Leadership Program, he's held various leadership positions at The College Board, Bankrate, Zocdoc, and Everyday Health. Follow him on Twitter at William Elward's Twitter Profile


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