Remanufactured for HP 96 Black + HP 97 Tri-Color Combo Pack

HP 96 Black + HP 97 Tri-Color Combo Pack at a glance: a set of 2 remanufactured cartridges: HP 96 Black (C8767WN); HP 97 Tri-Color (C9363WN). Genuine original shells, cleaned, refilled and print-tested. Fits the HP DeskJet 5740/6540, OfficeJet 7410 and Photosmart 2610/8450. Backed by a 1-year 100% satisfaction guarantee; orders by 4 PM ET (Mon–Fri) ship the same day from Long Island, NY.

Key Facts

What's in the Box

• 1 × HP 96 Black (C8767WN) — about 860 pages
• 1 × HP 97 Tri-Color (C9363WN) — about 450 pages

Page yields are the manufacturer's rating for the matching original cartridge, measured at roughly 5% page coverage. Your results will vary with what you print.

Compatible Printers (16 models)

• HP DeskJet 460
• HP DeskJet 5740
• HP DeskJet 6520 / 6540 / 6620 / 6840
• HP DeskJet 9800
• HP OfficeJet 6210
• HP OfficeJet 7210 / 7310 / 7410
• HP OfficeJet H470
• HP Photosmart 2610 / 2710
• HP Photosmart 8150 / 8450

Don't mix these up: HP 96/97 are the higher-capacity versions of HP 94/95 and fit the same printers.

Not sure? Look up your exact model on our Find Ink by Printer page, or contact us and we'll confirm the right cartridge for you.

Part Numbers & Also Known As

This cartridge replaces or is also searched for as: HP 96 Black + HP 97 Tri-Color Combo Pack, C8767WN, C9363WN

Chips, Printer Messages & Installation

Installing: open the cartridge access door and wait for the carriage to move to the center. Press down on the old cartridge to release it and pull it out. Unwrap the new one, pull off the plastic tape by its tab without touching the copper contacts or nozzles, and slide it into its slot at a slight upward angle until it clicks. Close the door and print the alignment page if prompted.

"Cartridge problem" or "incompatible cartridge": remove the cartridge, wipe the copper contacts with a dry lint-free cloth, check that all the tape is off, and reseat it until it clicks.

Streaks or missing colors: run the printhead cleaning from the printer's Tools menu or HP software. The printhead is built into these cartridges, so a cartridge that stays streaky after two cleanings is the likely culprit.

Still stuck? See our guide to fixing a cartridge that isn't recognized or contact us and we'll make it right.

Remanufactured vs. Compatible vs. Original

Original (OEM) cartridges are new from the printer brand and cost the most. Remanufactured cartridges, like this one, start as genuine original shells (including the original chip) that are cleaned, refilled with high-quality ink and print-tested, so they fit and communicate like the original at a fraction of the price. Compatible cartridges are built new by a third party with their own chip. Castle Ink sells remanufactured inkjet cartridges and compatible (newly manufactured) toner.

Other Options for the Same Printers

• HP 96 Black (C8767WN)
• HP 94 Black + 95 Color Combo

Frequently Asked Questions

What is in this pack?

HP 96 Black (C8767WN); HP 97 Tri-Color (C9363WN).

Can I buy single cartridges later?

Yes. Replace each cartridge as it runs out; you do not need to replace them all at once.

Will this void my printer warranty?

No. Under the U.S. Magnuson-Moss Warranty Act, a manufacturer can't void your printer warranty just because you used a third-party or remanufactured supply. If a non-original supply directly caused damage, that specific repair might not be covered.

How long can I store it?

Store it sealed, at room temperature and out of direct sunlight, and use it within about 24 months for best results. Once opened, install it promptly.

When will my order ship?

Orders placed by 4 PM ET, Monday through Friday, ship the same business day from Long Island, NY, by USPS (2–5 business days). Expedited 1–2 day delivery is available at checkout, and shipping is free on orders over $50.