Remanufactured for HP 971XL Yellow Ink Cartridge (CN628AM) – High-Yield | Castle Ink

HP 971XL Yellow (CN628AM) at a glance: a high-yield yellow ink cartridge rated at about 6,600 pages. Remanufactured: a genuine HP 971XL cartridge, cleaned, refilled and print-tested. Fits the HP OfficeJet Pro X451, X476, X551 and X576. Backed by a 1-year 100% satisfaction guarantee; orders by 4 PM ET (Mon–Fri) ship the same day from Long Island, NY.

Key Facts

What's in the Box

• 1 × HP 971XL Yellow (CN628AM) remanufactured ink cartridge — about 6,600 pages

Page yields are the manufacturer's rating for the matching original cartridge, measured at roughly 5% page coverage. Your results will vary with what you print.

Compatible Printers (6 models)

• HP OfficeJet Pro X451dn / X451dw
• HP OfficeJet Pro X476dn / X476dw
• HP OfficeJet Pro X551dw
• HP OfficeJet Pro X576dw

Don't mix these up: HP 971XL color cartridges work with the HP 970XL black. They fit the OfficeJet Pro X451, X476, X551 and X576 only. They are not the same as HP 972/973 (PageWide 352/377/452/477).

Not sure? Look up your exact model on our Find Ink by Printer page, or contact us and we'll confirm the right cartridge for you.

Part Numbers & Also Known As

This cartridge replaces or is also searched for as: CN628AM, HP CN628AM, HP 971XL yellow, HP971XL yellow, 971XL yellow ink, HP 971XL, HP971XL, 971XL yellow, CN628, OfficeJet Pro X476dw ink, X576dw ink

Chips, Printer Messages & Installation

Installing: with the printer on, open the ink access door and wait for the carriage to stop. Remove the empty cartridge, unwrap the new one, pull off any protective tape without touching the copper contacts, and push it into the matching slot until it clicks. Close the door and let the printer finish its startup routine.

Ink level messages: the printer may show a "used" or "non-HP" cartridge notice, or an ink gauge that reads low or "?". Press OK to continue and judge by print quality, not the gauge.

Firmware updates: HP firmware updates have been known to block non-HP chips. Turn off automatic updates in the printer's settings or HP Smart before you install, and see how to keep HP firmware updates from blocking your ink.

Still stuck? See our guide to fixing a cartridge that isn't recognized or contact us and we'll make it right.

Remanufactured vs. Compatible vs. Original

Original (OEM) cartridges are new from the printer brand and cost the most. Remanufactured cartridges, like this one, start as genuine original shells (including the original chip) that are cleaned, refilled with high-quality ink and print-tested, so they fit and communicate like the original at a fraction of the price. Compatible cartridges are built new by a third party with their own chip. Castle Ink sells remanufactured inkjet cartridges and compatible (newly manufactured) toner.

Other Options for the Same Printers

• HP 970XL Black Ink Cartridge (CN625AM)
• HP 970XL Black + HP 971XL Cyan/Magenta/Yellow 4-Pack (New Chip)
• HP 971XL Cyan Ink Cartridge (CN626AM)
• HP 971XL Magenta Ink Cartridge (CN627AM)

Frequently Asked Questions

How many pages does the HP 971XL yellow print?

About 6,600 pages, based on HP's rating for the original CN628AM at roughly 5% coverage.

Can I replace one color at a time?

Yes. Each color is a separate cartridge, so replace only the one that is empty.

Will this void my printer warranty?

No. Under the U.S. Magnuson-Moss Warranty Act, a manufacturer can't void your printer warranty just because you used a third-party or remanufactured supply. If a non-original supply directly caused damage, that specific repair might not be covered.

How long can I store it?

Store it sealed, at room temperature and out of direct sunlight, and use it within about 24 months for best results. Once opened, install it promptly.

When will my order ship?

Orders placed by 4 PM ET, Monday through Friday, ship the same business day from Long Island, NY, by USPS (2–5 business days). Expedited 1–2 day delivery is available at checkout, and shipping is free on orders over $50.