Remanufactured for HP 100 Gray Photo Ink Cartridge (C9368AN)

HP 100 Gray Photo (C9368AN) at a glance: a gray photo ink cartridge. Remanufactured: a genuine HP 100 cartridge, cleaned, refilled and print-tested. Fits the HP DeskJet 460–9800, OfficeJet 6310–J6480 and Photosmart 320–D5160. Backed by a 1-year 100% satisfaction guarantee; orders by 4 PM ET (Mon–Fri) ship the same day from Long Island, NY.

Key Facts

What's in the Box

• 1 × HP 100 Gray Photo (C9368AN) remanufactured ink cartridge

Compatible Printers (37 models)

• HP DeskJet 460 / 5740 / 6520 / 6540 / 6620 / 6840 / 6940 / 6980 / 6988 / 9800
• HP OfficeJet 6310 / 7210 / 7310 / 7410 / H470 / J6480
• HP Photosmart 2570 / 2575 / 2610 / 2710 / 8030 / 8050 / 8150 / 8450 / 8750
• HP Photosmart 320 / 325 / 335 / 375 / 385 / 422 / 428 / 475
• HP Photosmart C4180 / C5180 / C5280 / D5160

Don't mix these up: HP 100 gray photo replaces the black or tri-color cartridge for black-and-white photo printing. It is not an everyday text cartridge.

Not sure? Look up your exact model on our Find Ink by Printer page, or contact us and we'll confirm the right cartridge for you.

Part Numbers & Also Known As

This cartridge replaces or is also searched for as: C9368AN, HP C9368AN, HP 100 gray photo, HP100 gray photo, 100 gray photo ink, C9368A, HP 100 gray, HP 100 photo gray, HP100, black and white photo cartridge

Chips, Printer Messages & Installation

Installing: open the cartridge access door and wait for the carriage to move to the center. Press down on the old cartridge to release it and pull it out. Unwrap the new one, pull off the plastic tape by its tab without touching the copper contacts or nozzles, and slide it into its slot at a slight upward angle until it clicks. Close the door and print the alignment page if prompted.

"Cartridge problem" or "incompatible cartridge": remove the cartridge, wipe the copper contacts with a dry lint-free cloth, check that all the tape is off, and reseat it until it clicks.

Streaks or missing colors: run the printhead cleaning from the printer's Tools menu or HP software. The printhead is built into these cartridges, so a cartridge that stays streaky after two cleanings is the likely culprit.

Still stuck? See our guide to fixing a cartridge that isn't recognized or contact us and we'll make it right.

Remanufactured vs. Compatible vs. Original

Original (OEM) cartridges are new from the printer brand and cost the most. Remanufactured cartridges, like this one, start as genuine original shells that are cleaned, refilled with high-quality ink and print-tested, so they fit and print like the original at a fraction of the price. Compatible cartridges are built new by a third party with their own chip. Castle Ink sells remanufactured inkjet cartridges and compatible (newly manufactured) toner.

Other Options for the Same Printers

• HP 95 Tri-Color Ink Cartridge (C8766WN)
• HP 96 Black + HP 97 Tri-Color Combo Pack
• HP 96 Black Ink Cartridge (C8767WN)
• HP 97 Tri-Color Ink Cartridge (C9363WN)
• HP 98 Black Ink Cartridge (C9364WN)

Frequently Asked Questions

Where does the gray photo cartridge go?

In place of the black (or, on some models, the tri-color) cartridge when you print black-and-white photos. Switch back for everyday text.

Will this void my printer warranty?

No. Under the U.S. Magnuson-Moss Warranty Act, a manufacturer can't void your printer warranty just because you used a third-party or remanufactured supply. If a non-original supply directly caused damage, that specific repair might not be covered.

How long can I store it?

Store it sealed, at room temperature and out of direct sunlight, and use it within about 24 months for best results. Once opened, install it promptly.

When will my order ship?

Orders placed by 4 PM ET, Monday through Friday, ship the same business day from Long Island, NY, by USPS (2–5 business days). Expedited 1–2 day delivery is available at checkout, and shipping is free on orders over $50.