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How do I fix my HP scanner’s ‘connection errors’ on my Mac?


  1. Check the connection:
    • Double-check the Mac’s internet connection.
    • Ensure the HP scanner is ON and the USB ports and USB cables are properly plugged in.
    • If you’re using VPN (virtual private network,) try disconnecting the VPN and then reconnecting it.
2. Update the scanner driver:

Automatic scan: 

a.) Install Driver Easy, an extremely reliable app that automatically fixes driver issues.
b.) Run Driver Easy and click ‘Scan Now.’
c.) Restart your computer.

Manual scan: 

a.) Visit the website of your scanner manufacturer.
b.) Locate the latest driver.
c.) Install it on your computer.

Castle Ink hopes these steps improve your scanner’s connection.