Free U.S. shipping on ink and toner orders over $50

What Ink Cartridge Does the HP Deskjet 2700e Use?

by William Elward Last Updated:

Quick answer: The HP Deskjet 2700e (2722e, 2723e, 2724e, 2742e, 2752e and other 2700e variants) uses HP 67 standard or HP 67XL high-yield ink cartridges — one Black and one Tri-color. The "e" in 2700e simply indicates the printer is HP+ / Instant Ink eligible; the cartridge requirement is identical to the standard 2700 series.

HP 67 vs. HP 67XL Page Yields

  • HP 67 Black — ~120 pages
  • HP 67XL Black — ~240 pages
  • HP 67 Tri-Color — ~100 pages
  • HP 67XL Tri-Color — ~200 pages

Unless you barely print, always go with the XL pair — you get roughly 2× the pages for only a small price bump.

HP+ and Instant Ink: Read This First

If you enrolled your HP Deskjet 2700e in the HP+ program during setup, HP firmware can lock the printer to "Original HP" cartridges only. To use compatible cartridges, you need to either decline HP+ during initial setup or disable the Web Services auto-firmware updates. If you've already enrolled, a factory reset lets you opt out.

Recommended Compatible Cartridge Bundle

Castle Ink's compatible HP 67/67XL Black + Tri-Color bundle is the easiest way to restock a Deskjet 2700e. It includes both cartridges, ships from a U.S. warehouse, and is backed by a full replacement warranty.

Step-by-Step: How to Replace the Cartridges

  1. Power on the Deskjet 2700e and open the front ink access door.
  2. Wait for the carriage to stop moving to the center.
  3. Press the old cartridge down to release it and pull it out.
  4. Remove the pink protective tab from the new HP 67 or 67XL cartridge.
  5. Slide the cartridge in at a slight upward angle and press until it clicks.
  6. Close the access door — the printer prints an alignment sheet automatically.

Troubleshooting "Cartridge Problem" Errors

If the printer displays "Cartridge Problem" or "Ink Cartridge Missing or Damaged" after installing new cartridges, try these steps in order:

  1. Remove both cartridges and reinstall them firmly.
  2. Wipe the copper contacts with a dry, lint-free cloth.
  3. Power-cycle the printer by unplugging the power cord for 60 seconds.
  4. If the error persists, confirm your printer firmware is not blocking non-HP cartridges.

HP's complete user guide and firmware downloads are available on the official HP Deskjet 2700e support page.

Shop HP 67 / 67XL Compatible Cartridges

Grab our HP 67/67XL Bundle or browse the full HP ink cartridge collection at Castle Ink — compatible cartridges at a fraction of OEM prices.

About William Elward

Founder of Castle Ink, William Elward has 20 years experience in the printer industry. He's been featured on CNN Money, Yahoo, PC World, Computer World, and other top publications and frequently blogs about printers and ink cartridges. He's an expert at diagnosing printer issues and has published guides to fixing common printer issues across the internet. A graduate of Bryant University and Columbia's Sulzberger Executive Leadership Program, he's held various leadership positions at The College Board, Bankrate, Zocdoc, and Everyday Health. Follow him on Twitter at William Elward's Twitter Profile


Back to Printer Support