How do I fix my HP scanner’s ‘connection errors’ on my Windows computer?
Castle Ink hopes following these two sets of instructions will solve your HP scanner’s errors.
Fix troubleshoot hardware problems:
- Type ‘cmd’ in the Windows search bar.
- Select ‘Run as Administrator.’
- Copy and paste ‘msdt.exe -id DeviceDiagnostic.’ This is a reliable Microsoft support diagnostic tool.
- Click ‘next.’
- Follow the onscreen instructions.
Run system file checker:
- Type ‘cmd’ in the Windows search bar.
- Select ‘Run as Administrator.’
- In the command prompt, type ‘stf/scannow.’
- Wait until ‘Verification is 100% Complete.’
- Once complete, type ‘exit’ in the command prompt.
- Press enter to close the window.