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How do I reset my printer cartridge?

To reset your printer cartridge, you’ll need the refilled cartridge and two additional cartridges (empty is fine.) Follow the procedure below to successfully reset your printer cartridge. 

  • 1. Put the refilled cartridge in the printer.
    • Ensure the printer recognizes the cartridge. 
    • Print the test page.
  • 2. Remove the recently placed cartridge.
  • 3. Place one of the other cartridges in the printer. 
    • Ensure the printer recognizes the cartridge. 
    • Print the test page.
  • 4. Remove that recently placed cartridge. 
  • 5. Place the final different cartridge in the printer.
    • Ensure the printer recognizes the cartridge. 
    • Print the test page.
  • 6. Remove the final cartridge.
  • 7. Place the refilled cartridge back in the printer.
  • 8. Clear the cartridge error message. Happy printing! 

About Jackie Elward

Jackie Elward is a Research Analyst covering the printer industry with a focus on diagnosing and solving common printer issues. Her expertise centers around mobile printing and advising consumers on the use of bluetooth, configuring Android and iOS devices to print remotely, and more. She's currently pursing a degree at Babson College.