What Toner Does the Samsung Xpress M2020W Use?
Last Updated:The Samsung Xpress M2020W is a monochrome laser printer that uses the Samsung MLT-D111S toner cartridge. The cartridge has an integrated drum, so there is no separate drum unit to replace. Note that HP now manages support and supplies for legacy Samsung printers following HP's acquisition of Samsung's printer business.
CastleScore · October 2026
71/100 — Recommended
Samsung Xpress M2020W
| Pillar (weight) | Score | What it is based on |
|---|---|---|
| Owner ratings (28%) | 78 | 4.00★ average across 2,176 ratings at Amazon (4.0) |
| Expert reviews (20%) | 50 | PCMag 2.5/5 |
| Cost per page (18%) | 84 | About 4¢ per page all-in with our compatible MLT-D111S toner (1,000 pages; drum built in). |
| Reliability (18%) | 84 | Most-reported problems: after a toner swap the printer can fail to recognise a cartridge, and HP has not posted a fix for it on legacy Samsung models. HP Community threads about Samsung recognition faults went unanswered or were locked; compatible MLT-D111S cartridges are commonly sold with chip-version wording, which suggests firmware/chip mismatches with aftermarket toner |
| Features (11%) | 46 | Wi-Fi. No document feeder, no auto two-sided printing, no fax, no touchscreen. |
| Value (5%) | 81 | Running cost and owner satisfaction |
Discontinued. Samsung sold its printer business to HP, and the M2020W now turns up only as limited remarketed stock. HP has not named a direct successor.
CastleScore is Castle Ink’s own editorial rating, built from retailer star ratings, expert reviews, real cost per page and owner complaint patterns, checked October 8, 2026. It is not a customer review. See every ranked printer or how the score works.
The toner, pictured
MLT-D111S TonerOur own compatible toner, photographed in-house.
Samsung MLT-D111S Toner at a Glance
| Consumable | Part Number | Page Yield | Type |
|---|---|---|---|
| Black Toner | Samsung MLT-D111S | ~1,000 pages | Standard |
The MLT-D111S cartridge also fits the rest of the M2020, M2021, M2022 and M2026 series and the M2070, M2071 and M2078 series, including their W, F, FW and FH versions, making it one of Samsung's most widely used monochrome toner cartridges, available in genuine, remanufactured, and compatible versions.
How to Replace the Toner
- Power on the Samsung Xpress M2020W and open the front cover.
- Pull the used MLT-D111S cartridge straight out of the printer.
- Unbox the new cartridge, rock it gently 5–6 times to distribute toner, and remove the protective seal.
- Slide the new cartridge in until it clicks into place.
- Close the cover. The printer will recognize the new cartridge automatically.
Troubleshooting Tips
Low toner or "replace cartridge" message: The cartridge carries a chip that the printer uses to track toner use. If a known-good cartridge shows low, remove and reseat it, or power-cycle the printer.
Faded or streaky prints: Gently rock the toner cartridge side-to-side to redistribute toner, then reinstall.
Print quality declining over time: Because the drum is integrated, replacing the toner cartridge installs a fresh drum at the same time — no separate drum service is required.
Paper jams or smudges: Inspect the paper path and pickup roller for wear. Replacing worn rollers and keeping the printer dust-free prevents repeated print-quality issues.
What Xpress M2020W owners ask
These are the questions that come up most for this printer on retailer Q&A pages, the maker's support forums and owner reviews, answered in our words.
What do the orange toner light patterns mean?
A blinking orange toner light means toner is low. A solid orange light means the cartridge is at the end of its life and should be replaced. A red status light points to something else: an open cover, an empty tray or another error.
How long will one cartridge last?
The MLT-D111S is rated for about 1,000 pages at 5% coverage, which is small. Samsung recommends 100 to 1,500 pages a month on this printer, so at the busy end of that range you could go through more than one cartridge a month.
My printer won't recognize a new cartridge. Will HP fix it?
Don't count on it. HP now looks after Samsung printers, but threads on its forum about Samsung cartridge-recognition faults have gone unanswered or been locked. Reseat the cartridge and power-cycle the printer first. If a compatible still isn't recognized, contact the seller, because aftermarket MLT-D111S cartridges are sold by chip version.
Can I print from my phone without a computer?
Yes. The M2020W has 802.11n Wi-Fi and NFC tap-to-print as well as USB.
Does it print two-sided automatically?
No. The M2020W has no automatic two-sided printing, so double-sided jobs mean turning the pages over by hand.
Xpress M2020W quirks worth knowing
- NFC tap-to-print is unusual on a budget mono laser. Tap a supported phone on the printer to send a job.
- There is no screen and no menu, only LED status and toner lights. Settings and maintenance go through the computer software or the buttons.
- It is built for light use: Samsung recommends 100 to 1,500 pages a month, with a 10,000-page monthly maximum.
- The single tray holds 150 sheets and takes paper up to legal size (8.5 × 14 in).
Frequently Asked Questions
Q: What toner does the Samsung Xpress M2020W use?
A: The Samsung Xpress M2020W uses the Samsung MLT-D111S black toner cartridge.
Q: Does the Samsung Xpress M2020W have a separate drum unit?
A: No — the drum is built into the MLT-D111S cartridge, so replacing the toner refreshes the drum at the same time.
Q: Can I use compatible MLT-D111S cartridges?
A: Yes. We sell a compatible MLT-D111S with its own chip. Aftermarket MLT-D111S cartridges are often sold by chip version because a printer firmware update can change which chips the printer accepts, so if a compatible is working, there is no need to update the firmware.
Q: How do I reset the toner counter?
A: These printers detect new cartridges automatically via chip — no manual reset is needed.
Q: Where can I buy Samsung MLT-D111S toner?
A: Browse Samsung MLT-D111S toner cartridges at Castle Ink. We sell a compatible version with its own chip.
Replacing it? Our highest-rated alternatives
- Brother HL-L2460DW — CastleScore 90
- Brother MFC-L2820DW — CastleScore 90
- HP Color LaserJet Pro 3201dw — CastleScore 82
Sources
Ratings and prices were checked on October 8, 2026 and will change over time.
Need replacement toner cartridges? Shop toner cartridges at Castle Ink. Compatible, up to 70% less than OEM, and shipped the same day when you order by 4 PM ET.