Product Specifications
| SKU | 11088HPK |
|---|---|
| OEM Part Number | 3JA03AN, 3JA00AN, 3JA01AN, 3JA02AN |
| Cartridge Type | Ink Cartridge |
| Compatible Brand | HP |
| Color | Multi-Pack |
| Condition | Remanufactured |
| Warranty | 100% Satisfaction Guarantee |
Product Description
HP 962XL Black + Cyan/Magenta/Yellow 4-Pack (New Chip) at a glance: a set of 4 remanufactured cartridges: HP 962XL Black (3JA03AN); HP 962XL Cyan (3JA00AN); HP 962XL Magenta (3JA01AN); HP 962XL Yellow (3JA02AN). Genuine original shells, cleaned, refilled and print-tested. Fits the HP OfficeJet Pro 9010, 9015, 9020 and 9025 series. Backed by a 1-year 100% satisfaction guarantee; orders by 4 PM ET (Mon–Fri) ship the same day from Long Island, NY.
Key Facts
| Condition | Remanufactured (genuine OEM shell, cleaned, refilled, print-tested) |
| Replaces OEM part | 3JA03AN, 3JA00AN, 3JA01AN, 3JA02AN |
| Page yield | Black: about 2,000; Cyan: about 1,600; Magenta: about 1,600; Yellow: about 1,600 pages (6,800 pages across the pack; manufacturer ratings for the originals) |
| Cost per page | about 1.0¢ per page at our $67.99 price |
| Cartridges included | 4 (Black, Cyan, Magenta, Yellow) |
| Price per cartridge | about $17.00 |
| Chip | New aftermarket chips |
| Guarantee | 1-year 100% satisfaction guarantee: replacement or refund |
| Shipping | Same business day when ordered by 4 PM ET (Mon–Fri); free shipping on orders over $50 |
What's in the Box
- 1 × HP 962XL Black (3JA03AN) — about 2,000 pages
- 1 × HP 962XL Cyan (3JA00AN) — about 1,600 pages
- 1 × HP 962XL Magenta (3JA01AN) — about 1,600 pages
- 1 × HP 962XL Yellow (3JA02AN) — about 1,600 pages
Page yields are the manufacturer's rating for the matching original cartridge, measured at roughly 5% page coverage. Your results will vary with what you print.
Important — HP+ warning: "e" models sold with HP+ only accept Original HP cartridges once HP+ is activated, and HP+ cannot be turned off later. Without HP+, remanufactured cartridges work normally.
Compatible Printers (13 models)
- HP OfficeJet Pro 9010 / 9012 / 9014 / 9015 / 9016 / 9018 / 9019
- HP OfficeJet Pro 9020 / 9022 / 9025
- HP OfficeJet Pro 9015e / 9018e / 9025e (if HP+ is not active)
Don't mix these up: HP 962 fits the OfficeJet Pro 9010/9020 family only. It is not the same as HP 910 or HP 936.
Not sure? Look up your exact model on our Find Ink by Printer page, or contact us and we'll confirm the right cartridge for you.
Printer guides: HP OfficeJet Pro 9015 ink guide | HP OfficeJet Pro 9025E ink guide
Part Numbers & Also Known As
This cartridge replaces or is also searched for as: HP 962XL Black + Cyan/Magenta/Yellow 4-Pack (New Chip), 3JA03AN, 3JA00AN, 3JA01AN, 3JA02AN
Chips, Printer Messages & Installation
Installing: with the printer on, open the ink access door and wait for the carriage to stop. Press the front of the old cartridge to release it, unwrap the new one and push it into the slot with the matching color until it clicks. Close the door and let the printer finish its startup routine before printing.
Chip: this version carries a new aftermarket chip. If the printer reports a cartridge problem, remove it, check the contacts are clean and reseat it; if HP firmware has been updated, the OEM-chip version is the safer pick.
Firmware updates: HP firmware updates have been known to block non-HP chips. Turn off automatic updates in the printer's settings or HP Smart before you install, and see how to keep HP firmware updates from blocking your ink.
Still stuck? See our guide to fixing a cartridge that isn't recognized or contact us and we'll make it right.
Remanufactured vs. Compatible vs. Original
Original (OEM) cartridges are new from the printer brand and cost the most. Remanufactured cartridges, like this one, start as genuine original shells that are cleaned, refilled with high-quality ink and print-tested, so they fit like the original at a fraction of the price. Compatible cartridges are built new by a third party with their own chip. This version carries a new aftermarket chip in place of the original. Castle Ink sells remanufactured inkjet cartridges and compatible (newly manufactured) toner.
Other Options for the Same Printers
This is the only supply these printers need from us. Use Find Ink by Printer or contact us if you need help with anything else for your printer.
Frequently Asked Questions
What is in this pack?
HP 962XL Black (3JA03AN); HP 962XL Cyan (3JA00AN); HP 962XL Magenta (3JA01AN); HP 962XL Yellow (3JA02AN).
Can I buy single cartridges later?
Yes. Replace each cartridge as it runs out; you do not need to replace them all at once.
Will this void my printer warranty?
No. Under the U.S. Magnuson-Moss Warranty Act, a manufacturer can't void your printer warranty just because you used a third-party or remanufactured supply. If a non-original supply directly caused damage, that specific repair might not be covered.
How long can I store it?
Store it sealed, at room temperature and out of direct sunlight, and use it within about 24 months for best results. Once opened, install it promptly.
When will my order ship?
Orders placed by 4 PM ET, Monday through Friday, ship the same business day from Long Island, NY, by USPS (2–5 business days). Expedited 1–2 day delivery is available at checkout, and shipping is free on orders over $50.