What Ink Does the HP OfficeJet Pro 9025 Use?

by Lauren Elward Last Updated: October 26, 2026

Quick answer: The HP OfficeJet Pro 9025 uses HP 962 or high-yield HP 962XL ink: 962XL Black (3JA03AN, about 2,000 pages) and 962XL Cyan, Magenta and Yellow (3JA00AN, 3JA01AN, 3JA02AN, about 1,600 pages each). The standard 962 Black (3HZ99AN) is rated at about 1,000 pages.

This is the non-e 9025, without HP+; HP has since replaced it with the 9025e, which adds HP+. It does not take HP 936, the cartridge for the newer OfficeJet Pro 9125e and 9135e. Castle Ink sells remanufactured 962XL cartridges in all four colors.

CastleScore · October 2026

69/100 — Situational

HP OfficeJet Pro 9025 (Scored on HP OfficeJet Pro 9025 data)

Pillar (weight)	Score	What it is based on
Owner ratings (28%)	—	No verifiable owner rating pool for the non-e 9025; HP's page for the discontinued model shows no reviews.
Expert reviews (18%)	—	No published numeric expert score we could verify.
Cost per page (24%)	85	About 2.1¢ per page blended with our remanufactured HP 962XL (2,000 black / 1,600 color pages). Docked because the printer can reject cartridges without the maker's chip.
Reliability (13%)	78	Most-reported problem: non-HP-chip cartridges rejected after firmware updates
Features (12%)	90	Print, copy, scan, fax, 35-sheet single-pass duplex document feeder, auto two-sided printing, two 250-sheet trays, Ethernet and Wi-Fi, 2.65-inch touchscreen, 24 ppm.
Value (5%)	—	Not scored without owner ratings

Limited data: We could not find enough owner ratings or published expert scores for this printer, so those weights are spread across the other pillars. With neither owner ratings nor a published expert score, we cap this printer at 69 (Situational) until better data is available.

Discontinued. HP now sells the OfficeJet Pro 9025e, the HP+ version of the same printer.

CastleScore is Castle Ink’s own editorial rating, built from retailer star ratings, expert reviews, real cost per page and owner complaint patterns, checked October 26, 2026. It is not a customer review. See every ranked printer or how the score works.

The cartridges, pictured

Our own remanufactured cartridges, photographed in-house.

What Ink Does the HP OfficeJet Pro 9025 Take?

Cartridge	HP part no.	Approx. yield (HP)	Castle Ink option
HP 962 Black	3HZ99AN	~1,000 pages	Amazon
HP 962XL Black	3JA03AN	~2,000 pages	Castle Ink 962XL Black, $39.95
HP 962XL Cyan	3JA00AN	~1,600 pages	Castle Ink 962XL Cyan, $35.95
HP 962XL Magenta	3JA01AN	~1,600 pages	Castle Ink 962XL Magenta, $35.95
HP 962XL Yellow	3JA02AN	~1,600 pages	Castle Ink 962XL Yellow, $35.95
HP 962XL 4-pack	3JA03AN / 00AN / 01AN / 02AN	one of each	Castle Ink 962XL 4-pack (new chip), $67.99

Yields are HP's ISO figures. HP's 9025 datasheet also lists a 966XL black rated at about 3,000 pages, but we couldn't confirm it is sold at U.S. retail. The printer ships with HP 962 setup cartridges. Amazon links are tagged (as an Amazon Associate we earn from qualifying purchases).

What Does 962XL Ink Cost?

On October 26, 2026, Walmart listed the Original HP 962XL Black at $63.92 and the magenta and yellow at $49.92 each, about 3.2¢ a page for black and 3.1¢ for each color. Our remanufactured 962XL Black is $39.95 and each color $35.95, or $67.99 for a four-pack with new chips.

Will Remanufactured 962XL Work in the 9025?

Yes, if it reuses an HP chip. HP says the 9025 uses dynamic security to block cartridges with a non-HP chip, accepts remanufactured or refilled cartridges with a reused HP chip, and that firmware updates may block cartridges that worked before. No HP firmware lets you turn dynamic security off; the "Cartridge Protection" setting is unrelated. Because the 9025 has no HP+, there's no lifetime Original-ink requirement. More in our guide to HP cartridge errors and dynamic security.

How Do I Replace the Ink in the HP OfficeJet Pro 9025?

With the printer on, open the front cover and lift the ink cartridge access door.
Wait for the carriage to stop moving.
Push the cartridge in to release it, then pull it out.
Unpack the new cartridge, holding it by the black plastic, and remove the colored tape.
Slide it into its color-coded slot until it clicks.
Close the access door and the front cover.

Which Other Printers Use HP 962?

HP and 4inkjets list the OfficeJet Pro 9010, 9015, 9015e, 9016, 9018, 9019, 9020, 9022, 9025e and 9028 families, and the OfficeJet Pro Premier.

What OfficeJet Pro 9025 owners ask

These are the questions that come up most for this printer on retailer Q&A pages, manufacturer support communities and owner reviews, answered in our words.

Does the 9025 take the same ink as the 9025e and 9015e?

Yes. HP 962 and 962XL fit the whole 9010 and 9020 family.

Will HP 936 cartridges work?

No. HP 936 is for the OfficeJet Pro 9125e and 9135e, and HP says it is a different cartridge.

Can I turn off dynamic security?

No. No HP firmware disables it, and the Cartridge Protection toggle doesn't change which cartridges are accepted.

Will remanufactured cartridges work?

Only if they carry a reused HP chip, according to HP.

OfficeJet Pro 9025 quirks worth knowing

It comes with two 250-sheet paper trays (500 sheets total), unusual for a printer in this class.
HP's datasheet lists an extra-high-yield 966XL black (about 3,000 pages) beyond the 962XL.
Its 35-sheet document feeder scans both sides in a single pass.
It prints up to 24 pages a minute in black and 20 in color.

Frequently Asked Questions