What Ink Does the HP OfficeJet Pro 8128e Use?

by William Elward Last Updated: October 15, 2026

Quick answer: The HP OfficeJet Pro 8128e uses four HP 923 cartridges: black, cyan, magenta and yellow. The high-yield version is called HP 923e EvoMore; there is no 923XL. Castle Ink stocks remanufactured 923 cartridges that keep the original HP chip: Black, Cyan, Magenta, Yellow and a 4-pack.

The 8128e is the Sam's Club version of HP's OfficeJet Pro 8120e/8130e series and takes the same ink as the 8125e, 8135e and 8139e. HP 924 and 925 are other regions' versions and won't fit, and the older HP 910 cartridges from the 8020 series don't fit either.

CastleScore · October 2026

76/100 — Recommended

HP OfficeJet Pro 8128e

Pillar (weight)	Score	What it is based on
Owner ratings (28%)	76	3.88★ average across 1,661 ratings at Sam's Club (8128e 3.7, OfficeJet Pro 8128 4.1)
Expert reviews (18%)	—	No published numeric expert score we could verify.
Cost per page (24%)	68	About 6.7¢ per page blended (black + color) with our remanufactured HP 923 (500 / 400 pages). Docked because the printer can reject cartridges without the maker's chip.
Reliability (13%)	83	Most-reported problems: setup cartridges 'not communicating' during first setup; printing blocked by non-HP chips, and HP+ requiring Original HP ink; Instant Ink and HP account friction
Features (12%)	86	Print, copy, scan, document feeder, auto two-sided printing, Wi-Fi, Ethernet, touchscreen, fast (20+ ppm).
Value (5%)	71	Running cost and owner satisfaction

Limited data: We could not find enough published expert scores for this printer, so that weight is spread across the other pillars.

Sam's Club model. The 8128e is the Sam's Club version of HP's OfficeJet Pro 8120e/8130e series. In October 2026 Sam's showed it unavailable while still selling the non-HP+ OfficeJet Pro 8128.

CastleScore is Castle Ink’s own editorial rating, built from retailer star ratings, expert reviews, real cost per page and owner complaint patterns, checked October 15, 2026. It is not a customer review. See every ranked printer or how the score works.

The cartridges, pictured

Our own remanufactured cartridges, photographed in-house.

What Ink Cartridges Does the HP OfficeJet Pro 8128e Take?

Cartridge	HP part no.	Approx. yield	Castle Ink option
HP 923 Black	4K0T3LN	~500 pages	Remanufactured 923 Black (OEM chip)
HP 923 Cyan	4K0T0LN	~400 pages	Remanufactured 923 Cyan (OEM chip)
HP 923 Magenta	4K0T1LN	~400 pages	Remanufactured 923 Magenta (OEM chip)
HP 923 Yellow	4K0T2LN	~400 pages	Remanufactured 923 Yellow (OEM chip)
HP 923e EvoMore Black	4K0T7LN	~1,000 pages	—
HP 923e EvoMore Cyan / Magenta / Yellow	4K0T4LN / 4K0T5LN / 4K0T6LN	~800 pages each	—

Yields are HP's ISO figures. The 923e EvoMore cartridges hold about twice as much ink as the standard 923s.

Is HP 923e EvoMore Worth It?

Only if you're set on Original HP ink. On October 15, 2026, Staples listed the standard HP 923 black at $36.89 (about 7.4¢ a page) and the 923e EvoMore black at $72.89 (about 7.3¢ a page), so the bigger cartridge saves almost nothing per page. Standard 923 colors were $18.99 each. Our remanufactured 923 black is $15.99 (about 3.2¢ a page), each color is $15.99, and the 4-pack is $59.99.

How Do I Replace the Ink in the HP OfficeJet Pro 8128e?

With the printer on, open the cartridge access door.
Wait for the carriage to stop moving.
Press the front of the old cartridge to release it and pull it out.
Hold the new 923 cartridge by its sides and slide it into the slot of the same color until it clicks.
Close the access door.

Which Other Printers Use HP 923?

The OfficeJet Pro 8120e, 8125e, 8130e, 8135e, 8138e and 8139e, plus the non-HP+ 8120, 8125, 8128, 8130 and 8135 models and the OfficeJet 8122e.

What OfficeJet Pro 8128e owners ask

These are the questions that come up most for this printer in HP's support community and owner reviews, answered in our words.

Is there an HP 923XL?

No. HP's high-yield version is the 923e EvoMore, rated at about 1,000 black or 800 color pages.

Can I use remanufactured cartridges in the 8128e?

If you turned on HP+ during setup, no: HP says HP+ printers need Original HP ink for the life of the printer. Without HP+, cartridges that keep the original HP chip, like ours, are the ones to buy.

Setup keeps saying a cartridge isn't communicating. What now?

The 8120e/8130e series needs its in-box SETUP cartridges to finish first-time setup. Wipe their contacts with a dry lint-free cloth, reseat them firmly and unplug the printer for a minute before trying again.

What's the difference between the 8128e and the 8128?

The 8128e is the HP+ version and the 8128 isn't; both take HP 923. Sam's Club sold both with a year of Instant Ink.

OfficeJet Pro 8128e quirks worth knowing

HP rates the series at 20 ISO pages a minute in black and 10 in color.
Sam's Club lists a 225-sheet tray, a 2.7-inch touchscreen, automatic two-sided printing and dual-band Wi-Fi, Ethernet and USB.
HP+ printers need an HP account and a constant internet connection.
The document feeder scans one side at a time.

Frequently Asked Questions