What Ink Does the HP Envy 6400e Use?
Last Updated:Quick answer: The HP Envy 6400e (and Envy Pro 6400 series) uses HP 67 Black and HP 67 Tri-color ink cartridges. For a much lower cost per page, choose the HP 67XL high-yield versions — they deliver roughly 2x the pages of standard HP 67 cartridges and are the best value for a wireless home all-in-one.
HP Envy 6400e Ink Cartridges at a Glance
| Cartridge | Color | Approx. Page Yield |
|---|---|---|
| HP 67 | Black | ~120 pages |
| HP 67 | Tri-color (CMY) | ~100 pages |
| HP 67XL | Black | ~240 pages |
| HP 67XL | Tri-color (CMY) | ~200 pages |
The HP Envy 6400e takes one black and one tri-color cartridge at a time — a single tri-color unit holds cyan, magenta, and yellow together. The same HP 67 / 67XL family also fits the HP Envy 6000, 6055, 6055e, 6058e, 6420e, 6430e, 6432e, 6452e, 6455e, 6458e, DeskJet 2700, 2752, 2755e, 2800e, 2820e, 2855e, 4100, 4140, 4152e, 4155e, 4255e, and Envy Inspire 7250, 7252e, 7920, 7950e, 7955e, 7958e series.
Save on HP 67 and 67XL Ink
Castle Ink's compatible HP 67XL Black & Tri-Color 2-Pack can save you up to 70% compared to genuine HP cartridges — without sacrificing print quality. Every cartridge is tested, comes with a 1-year warranty, and ships free on orders over $50.
How to Replace Ink in the HP Envy 6400e
- Power the printer on and open the ink-cartridge access door at the front — the carriage will slide to the center.
- Press down on the old cartridge to release it, then pull it forward and out of its slot.
- Unwrap the new cartridge and pull the orange tab to remove the protective plastic. Do not touch the gold contacts or copper-colored ink nozzles.
- Slide the new cartridge into its slot at a slight upward angle (black on the right, tri-color on the left) and push up until you hear it click into place.
- Close the access door. The printer will automatically print an alignment page — keep it briefly to confirm the print is sharp and colors are correct.
Troubleshooting Tips
"Cartridge missing or damaged" error: Power-cycle the printer with the cartridges installed. If it persists, remove the cartridge, wipe the gold contacts with a lint-free cloth dampened with distilled water, dry thoroughly, and reinsert at the upward angle until you hear it click.
Streaky or faded prints: Open the HP Smart App and run Printer Settings > Tools > Clean Ink Cartridges. Two cleaning cycles usually resolve clogged nozzles.
Alignment page prints blank or skewed: Confirm you removed the orange protective tab from each new cartridge and that both are seated with a firm click. Then run alignment again from HP Smart.
Firmware updates rejecting compatible ink: Some HP Envy 6400e firmware revisions block third-party cartridges. To keep using compatible HP 67XL ink, turn off automatic firmware updates in HP Smart App > Printer Settings > Advanced Settings.
Official HP Envy 6400e Resources
Bottom Line
The HP Envy 6400e is a compact wireless all-in-one, and HP 67XL high-yield cartridges keep cost-per-page low without sacrificing reliability. Castle Ink's compatible HP 67XL 2-Pack ships free over $50 and is backed by our 1-year warranty — the smart upgrade from genuine HP ink for any 6400e owner.
Frequently Asked Questions
Does using compatible HP 67XL ink void my HP Envy 6400e warranty?
No. Under the U.S. Magnuson-Moss Warranty Act, HP cannot void your printer warranty solely because you use compatible or remanufactured cartridges. If a compatible cartridge causes printer damage, that specific damage isn't covered, but the rest of the warranty remains intact.
How many pages do HP 67XL cartridges actually print?
Page yields are measured to ISO/IEC 24711 at 5% page coverage: ~240 pages for HP 67XL Black and ~200 pages for HP 67XL Tri-color. Heavy graphics or photo printing will reduce yield.
What other HP printers use HP 67 / 67XL ink?
The same cartridges fit the HP Envy 6000/6400e series, Envy Inspire 7200/7900 series, and DeskJet 2700/2800/4100/4140/4155/4255 series — your ink stock carries over across the family.
What's the difference between HP 67 and HP 67XL?
HP 67 is the standard-yield cartridge (~120 black / ~100 color pages). HP 67XL is the high-yield version — same cartridge size but holds more ink, delivering ~240 black / ~200 color pages. Cost per page on XL is roughly 50% lower.
Is HP+ Instant Ink required on the Envy 6400e?
No. HP+ and Instant Ink subscriptions are optional. If you decline HP+ during setup (or factory-reset and skip it), your 6400e can use any compatible HP 67XL cartridge. Enrolling in HP+ locks the printer to genuine HP ink only.
Written and reviewed by William Elward — Founder of Castle Ink, 20+ years in the printer & imaging supplies industry.