Shipping policy

Same-day shipping: Orders placed by 4:00 PM ET, Monday through Friday, ship the same business day. Orders placed after 4:00 PM ET, on weekends, or on holidays ship the next business day.

United States shipping rates

• Free Shipping on orders of $50 or more — USPS, typically 2–5 business days.
• Standard Shipping on orders under $50: $6.95 — USPS, typically 2–5 business days.
• Expedited Delivery: $25 — arrives in 1–2 business days after shipping.

Delivery estimates start when your order ships and depend on the carrier. Orders to Alaska and Hawaii may take longer; if a heavier shipment needs a higher rate, we'll contact you for approval before it ships.

APO, FPO and DPO military addresses ship via USPS.

International shipping

• Canada: flat rate of $17.
• Other countries: USPS and DHL Express options, with rates calculated at checkout.

International customers are responsible for any customs duties, taxes, or brokerage fees charged by the destination country. Delivery times vary by country and customs processing.

Tracking

Every shipment is trackable. You'll receive a shipping confirmation email with your tracking number as soon as your order ships.

Backorders

We keep most cartridges in stock. If an item on your order is backordered, we'll let you know right away; most backordered items are back in stock within 3–5 business days.

Address accuracy

Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect address, we'll need to charge shipping to send it again.

Questions about your shipment? Email bill@castleink.com.