What Ink Does the HP OfficeJet 8020 Use?
Last Updated:The HP OfficeJet 8020 uses a four-cartridge ink system: HP 910 black plus HP 910 cyan, magenta, and yellow. Higher-yield HP 910XL versions are also fully compatible and recommended for users who print more often.
Ink Cartridges at a Glance
| Cartridge | Color | Approx. Page Yield | Best For |
|---|---|---|---|
| HP 910 Black | Pigment Black | ~300 pages | Light text printing |
| HP 910 Cyan / Magenta / Yellow | Color | ~315 pages each | Light color printing |
| HP 910XL Black | Pigment Black (High Yield) | ~825 pages | Frequent text printing |
| HP 910XL C/M/Y | Color (High Yield) | ~825 pages each | Frequent color printing |
The HP 910 / 910XL family also fits the OfficeJet 8010, 8012, 8014, 8015, 8017, 8022, 8025, 8028, 8035; and OfficeJet Pro 8020, 8022, 8025, 8028, 8035 — HP's mid-2020 home-office line.
Save on HP 910 and HP 910XL Ink
Compatible HP 910 and HP 910XL cartridges match OEM yield and quality at a fraction of retail cost. Browse our HP 910XL selection or grab a BCMY 4-pack for the lowest per-page cost.
How to Replace Ink in the HP OfficeJet 8020
- Power on the printer and open the front cartridge access door — the carriage slides to the center.
- Press in on the latch in front of the empty cartridge and pull the cartridge straight out.
- Unbox the new cartridge and pull off the orange tab and protective tape.
- Slide the cartridge into its color-coded slot and push gently until it clicks.
- Close the access door and let the printer print an alignment page.
Troubleshooting Tips
Cartridge not recognized. Remove the cartridge, wipe the gold contacts with a dry lint-free cloth, and reseat firmly. Power-cycle if needed.
HP+ subscription warning. HP+ models may reject non-HP cartridges — if you bought an HP+ unit, opt out of HP+ during initial setup (or via HP Smart) to allow compatible cartridges.
Print quality issues. Run "Clean Printhead" from HP Smart — a standard clean first, then a deep clean if needed.
Wi-Fi setup issues. The OfficeJet 8020 supports dual-band Wi-Fi — use HP Smart for the smoothest setup.
Official HP Resources
For drivers and the user manual visit the main HP printer support portal and search for "OfficeJet 8020".
Bottom Line
The HP OfficeJet 8020 is a wireless 4-in-1 (print/scan/copy/fax) with touchscreen and a 35-sheet ADF, and HP 910 / 910XL cartridges deliver low cost-per-page home-office printing. Shop compatible OfficeJet 8020 ink at Castle Ink for the best savings.
Frequently Asked Questions
What ink does the HP OfficeJet 8020 use?
HP 910 black plus HP 910 cyan, magenta, and yellow — with HP 910XL high-yield options.
Can I use HP 910XL in the OfficeJet 8020?
Yes — the XL prints about 825 pages versus 300 for the standard HP 910, providing much lower cost-per-page.
Why does my printer reject my cartridge?
If you have an HP+ unit, opt out of HP+ during setup to allow compatible cartridges.
Does the OfficeJet 8020 fax?
Yes — it includes a built-in fax with a 35-sheet ADF.
Are compatible HP 910XL cartridges safe to use?
Yes — quality compatibles match OEM yield and quality, and federal law protects your warranty.
About the Author: William Elward is the founder of Castle Ink and has been writing about printers, ink cartridges, and printing technology for over 20 years.