What Ink Does the HP DeskJet 2755e Use?
Last Updated:Shopping for this printer? See all HP DeskJet 2755e Ink Cartridges → Ships same day by 4 PM ET, 1-year guarantee.
Correction (October 2026): an earlier version of this guide said HP+ could be turned off after setup and that warnings about non-HP cartridges could simply be dismissed. HP says HP+ can't be removed once it is activated, and the 2755e's dynamic security can refuse cartridges with non-HP chips outright.
The HP DeskJet 2755e uses HP 67 and HP 67XL ink cartridges in black and tri-color. The high-yield 67XL cartridges deliver about 240 black pages and 200 color pages — roughly 2x the page yield of standard HP 67s and the best value for everyday home printing.
CastleScore · October 2026
62/100 — Situational
HP DeskJet 2755e
| Pillar (weight) | Score | What it is based on |
|---|---|---|
| Owner ratings (28%) | 78 | 4.00★ average across 53,833 ratings at Amazon (4.0) |
| Expert reviews (18%) | — | No published numeric expert score we could verify. |
| Cost per page (24%) | 39 | About 15.2¢ per page blended (black + color) with our remanufactured 67XL (240 / 200 pages). Docked because the printer can reject cartridges without the maker's chip. |
| Reliability (13%) | 78 | Most-reported problems: cartridge errors; new HP 67/67XL cartridges not recognised or reading empty after first print; wi-Fi connection drops alongside error lights |
| Features (12%) | 56 | Print, copy, scan, Wi-Fi. No document feeder, no auto two-sided printing, no fax, no touchscreen. |
| Value (5%) | 58 | Running cost and owner satisfaction |
Limited data: We could not find enough published expert scores for this printer, so that weight is spread across the other pillars.
Discontinued. HP no longer sells the 2755e new and points buyers to the DeskJet 2855e, which takes the same HP 67 cartridges.
CastleScore is Castle Ink’s own editorial rating, built from retailer star ratings, expert reviews, real cost per page and owner complaint patterns, checked October 11, 2026. It is not a customer review. See every ranked printer or how the score works.
The cartridges, pictured
HP 67XL 2-packBlack 3YM57AN + Tri-color 3YM58AN
HP 67XL Black3YM57AN · ~240 pages
HP 67XL Tri-color3YM58AN · ~200 pages
Our own remanufactured cartridges, photographed in-house.
HP DeskJet 2755e Ink Cartridges at a Glance
| Cartridge | Color | Approx. Page Yield |
|---|---|---|
| HP 67 | Black | ~120 pages |
| HP 67 | Tri-Color | ~100 pages |
| HP 67XL | Black | ~240 pages |
| HP 67XL | Tri-Color | ~200 pages |
How to Replace Ink in the HP DeskJet 2755e
- Power on the printer and open the front ink access door — the carriage will slide to the center.
- Press down lightly on the empty cartridge and pull it straight out toward you.
- Remove the new cartridge from its packaging and pull the orange plastic tab to remove the protective tape. Do not touch the copper contacts or ink nozzles.
- Slide the new cartridge into its slot until it clicks firmly in place.
- Close the access door. The printer will automatically align the new cartridge — follow the prompt in HP Smart to print an alignment page.
Troubleshooting Tips
Cartridge not recognized: Remove the cartridge, gently wipe the copper contacts with a dry lint-free cloth, and reinsert it firmly. Restart the printer if the error persists.
Streaks or faded prints: Run HP's cartridge cleaning tool from the HP Smart app or printer software. One or two cycles usually clears clogged nozzles.
Non-HP cartridge refused: HP lists the 2755e as a dynamic-security printer, meant to work only with cartridges that have new or reused HP chips. Cartridges with third-party chips can be blocked outright, with or without HP+, so this is not a warning you can click past. Remanufactured cartridges that keep the original HP chip, like ours, are the safer choice.
Low-ink alerts too early: HP's ink-level meter often warns well before a cartridge is empty. Keep printing until quality drops before swapping cartridges.
What DeskJet 2755e owners ask
These are the questions that come up most for this printer on retailer Q&A pages, HP's support forum and owner reviews, answered in our words.
Can I turn HP+ off later so the printer takes non-HP cartridges?
No. HP says HP+ is embedded in the printer once activated and requires Original HP ink for the printer's lifetime. The only way to avoid it is to skip HP+ during setup.
It shows an E5 error and flashing lights, but there's no paper jam. What is it?
HP support says E5 usually points to a cartridge problem: not detected, incompatible or badly seated. Turn the printer off and on, clean the contacts, and reseat both cartridges. HP's answer also notes that non-HP or refilled cartridges can trigger it.
A brand-new 67XL reads empty or isn't recognized. What should I try?
HP's agent suggests power-cycling, wiping the cartridge and carriage contacts with a dry lint-free cloth (no alcohol), removing every bit of tape and reseating it a few times. If you have a known-good cartridge, swap it in to see whether the new one has a bad chip.
Does it print on both sides automatically?
No. HP lists two-sided printing as manual, so you flip the stack yourself when the driver prompts you.
Can the 2755e send a fax?
Only as a send-only mobile fax through the HP Smart app. The printer has no fax modem or phone jack.
DeskJet 2755e quirks worth knowing
- HP rates it for up to 1,000 pages a month but recommends only 50 to 100. It is built for light home use.
- The 60-sheet tray takes paper up to legal size (custom sizes from 3 x 5 to 8.5 x 14 inches), but it can't print borderless.
- Copy controls on the printer itself are minimal: up to 9 copies, and reduce or enlarge only through the HP Smart app.
- The 2755e shares its chassis with the DeskJet 2723e, 2742e and 2752e, so cartridge advice for those models applies here too.
Frequently Asked Questions
Can I use HP 67 standard cartridges in the DeskJet 2755e? Yes. The DeskJet 2755e accepts both HP 67 and HP 67XL. The XL version just holds more ink for a lower cost-per-page.
Will remanufactured HP 67XL cartridges void my printer warranty? No. Using third-party ink doesn't void the HP warranty, but HP won't cover damage it attributes to that ink.
Why does my printer say the cartridge is empty when it isn't? HP printers estimate ink levels conservatively. You can usually keep printing for dozens of pages after the low-ink warning appears.
Does Castle Ink offer free shipping on HP 67XL? We ship free in the U.S. on orders over $50, and orders placed by 4 PM ET ship the same day.
Same ink, other models: the HP DeskJet 2722 also uses HP 67 and 67XL cartridges.
Other printers that use HP 67
HP Deskjet 2700 · HP Deskjet 2852e · HP Envy 6000 · HP DeskJet 4155e · HP DeskJet 4255e · HP Envy 6400e · HP Envy 6455e · HP DeskJet 2734e
More HP ink guides: HP OfficeJet 3830 · HP Envy 5000 · HP OfficeJet Pro 8610 · find any printer
Replacing it? Our highest-rated alternatives
- Epson EcoTank ET-2980 (cheapest to run) — CastleScore 90
- HP Color LaserJet Pro 3201dw (laser) — CastleScore 82
- HP OfficeJet Pro 9125e — CastleScore 79
Sources
Ratings and prices were checked on October 11, 2026 and will change over time.
Need replacement HP DeskJet 2755e Ink Cartridges? Shop HP DeskJet 2755e Ink Cartridges at Castle Ink. Remanufactured, up to 70% less than OEM, and shipped the same day when you order by 4 PM ET.
HP 67XL 2-pack
HP 67XL Black
HP 67XL Tri-color